Automation Logs and Troubleshooting

Automation logs help you inspect what happened during a form submission.

What to check

• Did the automation match?
• Which actions ran?
• Which actions were skipped?
• Did an action fail?
• Did a webhook return an unexpected response?

Common issues

• Email not received: configure SMTP or a transactional email service.
• Webhook failed: check that the URL is valid and reachable.
• Automation did not run: review the conditions, enabled state, trigger, and priority.
• Later automation did not run: check whether an earlier matching automation stopped further processing.